Contact

Support

Frequently Asked Questions

General

  • I have a technical question. Where can I get support?
    You can get technical support through your local dealer or contact our technical support team.
  • How can I control my camera when using your module ?
    Our modules are supporting the camera control with the Sony VISCA protocol software through a serial connection. The USB Interfaces allows to use virtual com ports through the USB cable.
  • How are the signal assignments for the camera power and control connectors look like ?
    If you want to create your own camera applications with our power supply or serial control cable you can find the needed information about the signal connectivity in the technical application note: TA02

Technical Support:

techsupport [at] aivion.de